Terms & Conditions

Terms of Use

LAST UPDATED: January 20, 2021

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the KRayCustomRefinish.com website (the “Service”) operated by KRay Custom Refinish/Kaitlyn Ray (“us”, “we”, “I” or “our”).

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.

By accessing or using the service, you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

Privacy Policy

We are dedicated to respecting the privacy of your personal information. Your acceptance of our Privacy Policy is expressly incorporated into these Terms and Conditions. Please review our Privacy Policy for more information.

Disclaimer

Your acceptance of our Disclaimer is expressly incorporated into these Terms and Conditions. Please review Disclaimer for more information.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of KRay Custom Refinish and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of KRay Custom Refinish.

All content on this website including but not limited to text, posts, logos, marks, graphics, files, materials, services, products, videos, audio, applications, computer code, designs, downloads and all other information here (collectively, the “Content”) is owned by us and is protected by copyright, trademark and other intellectual property and unfair competition laws with the exception of any content from others that we are lawfully permitted to use.  You are granted a limited revocable license to print or download Content from the website for your own personal, non-commercial, non-transferrable, informational and educational use only, while ensuring it’s not in violation of any copyright, trademark, and intellectual property or proprietary rights.

You agree not to copy, duplicate, steal, modify, publish, display, distribute, reproduce, store, transmit, post, create derivative works, reverse engineer, sell, rent or license any part of the Content in any way to anyone, without our prior written consent.  You agree to abide by the copyright, trademark laws and intellectual property rights and shall be solely responsible for any violations of these terms and conditions.

Links to other websites

Our Service may contain links to third party websites or services that are not owned or controlled by KRay Custom Refinish.

KRay Custom Refinish has no control over and assume no responsibility for the content, privacy policies, or practices of any third party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that KRay Custom Refinish shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such third party websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party websites or services that you visit.

Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of New Hampshire, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Use of our Paid and Free Products

We may offer free products for you to download and also sell paid courses, programs, physical or digital products and any other related materials (collectively, “products”) on this website. We only grant you a limited, personal, non-exclusive and non-transferable license to use all our products for your personal use only.

You acknowledge and agree that you have no right to share, modify, sell, edit, copy, reproduce, create derivative works of, reverse engineer, enhance or in any exploit our products. You cannot sell or redistribute any of our products, whether free or paid ones, without our express written consent.

Cancellations, Exchanges, and Returns

We accept exchanges and cancellations if contacted within 14 days of delivery. The items would need to be returned to the sender (at the customer’s cost) within 30 days or the exchange would be null and void.

You may request a cancellation within 2 days of purchase.

For Paint products, we do accept returns for refund within 30 days of purchase. The item would need to be returned to the sender (at the customer’s cost) within 30 days of purchase. Once the product has been received intact, the money amount will be returned to the customer via the same method used during checkout.

UNLESS OTHERWISE NOTED – WE DO NOT ACCEPT RETURNS ON FURNITURE FOR FULL REFUND – Please contact Kaitlyn if you have any issues with your order.

EXCEPTION: CUSTOM HANGING PLANT SHELVES HAVE 30 DAY RISK-FREE MONEY BACK GUARANTEE – IF YOU ARE NOT SATISFIED WITHIN 30 DAYS YOU MAY RETURN (AT CUSTOMER EXPENSE) FOR A FULL REFUND.

Warranties

ALL CONTENT, INFORMATION, PRODUCTS AND/OR SERVICES ON THE WEBSITE ARE “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PURPOSE, EXPRESS OR IMPLIED TO THE FULL EXTENT PERMISSIBLE BY LAW. COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONTENT, INFORMATION, MATERIALS, PRODUCTS AND/OR SERVICES PROVIDED ON THIS WEBSITE. COMPANY MAKES NO WARRANTIES THAT THE WEBSITE WILL PERFORM OR OPERATE TO MEET YOUR REQUIREMENTS OR THAT THE INFORMATION PRESENTED HERE WILL BE COMPLETE, CURRENT OR ERROR-FREE. COMPANY DISCLAIMS ALL WARRANTIES, IMPLIED AND EXPRESS FOR ANY PURPOSE TO THE FULL EXTENT PERMITTED BY LAW.

Conditions of Exchanges

Buyers are responsible for return shipping costs. If the item is not returned in its original condition the buyer is responsible for any loss in value.

Prior to purchase reviews

After completing a purchase on KRayCustomRefinish.com, you may receive an invitation to review your purchase. This invitation will be sent once and once only, and is not a requirement of purchase. Some information about your order may be sent to a third party whom shall extend this invitation. – This will be the ONLY time this company will be in contact with the customer.

For more info please read the CR(Customer Reviews) Terms & Conditions.

Entire Agreement

These Terms and Conditions along with our Privacy Policy and Disclaimer constitutes the entire agreement between you and us with respect to this website. It supersedes all prior or contemporaneous communications, discussions, negotiations or proposals we may have had with you whether electronic, oral or written.

A printed version of this entire agreement including the Privacy Policy and Disclaimer and of any notice given in electronic form shall be admissible in judicial or administrative proceedings with respect to this website to the same extent and given the same effect as other business contracts and documents kept and maintained in printed form.

Contact Us

If you have any questions about these Terms, please contact us.