Terms & Conditions

Terms of Use

LAST UPDATED: May 9, 2022

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the KRayCustomRefinish.com website (the “Service”) operated by KRay Custom Refinish/Kaitlyn Ray (“us”, “we”, “I” or “our”).

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

By accessing or using the service, you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

Privacy Policy

We are dedicated to respecting the privacy of your personal information. Your acceptance of our Privacy Policy is expressly incorporated into these Terms and Conditions. Please review our Privacy Policy for more information.

Disclaimer

Your acceptance of our Disclaimer is expressly incorporated into these Terms and Conditions. Please review Disclaimer for more information.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of KRay Custom Refinish and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of KRay Custom Refinish.

All content on this website including, but not limited to; text, posts, logos, marks, graphics, files, materials, services, products, videos, audio, applications, computer code, designs, downloads, and all other information here (collectively, the “Content”) is owned by us and is protected by copyright, trademark, and other intellectual property and unfair competition laws with the exception of any content from others that we are lawfully permitted to use.  You are granted a limited revocable license to print or download Content from the website for your own personal, non-commercial, non-transferrable, informational, and educational use only while ensuring it’s not in violation of any copyright, trademark, and intellectual property or proprietary rights.

You agree not to copy, duplicate, steal, modify, publish, display, distribute, reproduce, store, transmit, post, create derivative works, reverse engineer, sell, rent, or license any part of the Content in any way to anyone, without our prior written consent.  You agree to abide by the copyright, trademark laws, and intellectual property rights and shall be solely responsible for any violations of these terms and conditions.

Our Service may contain links to third-party websites or services that are not owned or controlled by KRay Custom Refinish.

KRay Custom Refinish has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that KRay Custom Refinish shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of New Hampshire, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Cancellations, Exchanges, and Returns

We accept exchanges and cancellations if contacted within 14 days of delivery. The items would need to be returned to the sender (at the customer’s cost) within 30 days or the exchange would be null and void.

You may request a cancellation within 2 days of purchase.

For Paint products, we do accept returns for refund within 30 days of purchase. The item would need to be returned to the sender (at the customer’s cost) within 30 days of purchase. Once the product has been received intact, the money amount will be returned to the customer via the same method used during checkout.

UNLESS OTHERWISE NOTED – WE DO NOT ACCEPT RETURNS ON FURNITURE FOR FULL REFUND – Please contact Kaitlyn if you have any issues with your order.

EXCEPTION: CUSTOM HANGING PLANT SHELVES HAVE A 30-DAY RISK-FREE MONEY-BACK GUARANTEE – IF YOU ARE NOT SATISFIED WITHIN 30 DAYS YOU MAY RETURN (AT CUSTOMER EXPENSE) FOR A FULL REFUND.

Warranties

ALL CONTENT, INFORMATION, PRODUCTS, AND/OR SERVICES ON THE WEBSITE ARE “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PURPOSE, EXPRESS OR IMPLIED TO THE FULL EXTENT PERMISSIBLE BY LAW. THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONTENT, INFORMATION, MATERIALS, PRODUCTS, AND/OR SERVICES PROVIDED ON THIS WEBSITE. THE COMPANY MAKES NO WARRANTIES THAT THE WEBSITE WILL PERFORM OR OPERATE TO MEET YOUR REQUIREMENTS OR THAT THE INFORMATION PRESENTED HERE WILL BE COMPLETE, CURRENT, OR ERROR-FREE. COMPANY DISCLAIMS ALL WARRANTIES, IMPLIED AND EXPRESS FOR ANY PURPOSE TO THE FULL EXTENT PERMITTED BY LAW.

Conditions of Exchanges

Buyers are responsible for return shipping costs. If the item is not returned in its original condition the buyer is responsible for any loss in value.

Prior to purchase reviews

After completing a purchase on KRayCustomRefinish.com, you may receive an invitation to review your purchase. This invitation will be sent once and once only and is not a requirement for purchase. Some information about your order may be sent to a third party who shall extend this invitation. – This will be the ONLY time this company will be in contact with the customer.

For more info please read the CR(Customer Reviews) Terms & Conditions.

Digital Product Usage

We may offer free products for you to download and also sell paid courses, programs, physical or digital products, and any other related materials (collectively, “products”) on this website. We only grant you a limited, personal, non-exclusive, and non-transferable license to use all our products for your personal use only.

You acknowledge and agree that you have no right to share, modify, sell, edit, copy, reproduce, create derivative works of, reverse engineer, enhance, or in any way exploit our products. You cannot sell or redistribute any of our products, whether free or paid ones, without our express written consent.

After purchasing the digital product, you will be given access to the product materials within [48 hours] through a download delivered by email. You will have lifetime access to the materials so long as the product(s) is/are available.

Fees & Payment Processing for Digital Products

In consideration for access to the digital product provided by KRay Custom Refinish, you agree to compensate KRay Custom Refinish the fee indicated on the online shopping cart. If any payment methods are declined by the online payment processor, you shall provide a new eligible payment method before receiving access to the digital product.

In the event that you have already been given access to the digital product and a payment method is declined, we reserve the right to collect any and all outstanding receivables.

Digital Product Refund Policy 

Due to the nature of digital products being immediately accessible upon purchasing, no refunds of any fees or other amounts paid by you in connection with digital products will be allowed under any circumstances.

Digital Product Warranties and Liability 

We make every effort to ensure our digital products are accurate and fit for the use of its customers. However, we take no responsibility whatsoever for the suitability of the product, and provide no warranties as to the function or use of the digital product, whether express, implied, or statutory, including without limitation any warranties of merchantability or fitness for a particular purpose.

You agree to indemnify KRay Custom Refinish against all liabilities, claims, demands, expenses, actions, costs, damages, or loss arising out of breach of these terms and conditions.

KRay Custom Refinish shall not be liable to you or any third party for consequential, indirect, special or exemplary damages including but not limited to damages for loss of profits, business, or anticipated benefits whether arising under tort, contract, negligence or otherwise whether or not foreseen, reasonably foreseeable or advised of the possibility of such damages. 

Digital Product Guarantees

We do not make any guarantees as to the results of your use of any digital products on our site. You agree to take responsibility for your own results with regard to using our digital products.

Entire Agreement

These Terms and Conditions along with our Privacy Policy and Disclaimer constitute the entire agreement between you and us with respect to this website. It supersedes all prior or contemporaneous communications, discussions, negotiations, or proposals we may have had with you whether electronic, oral, or written.

A printed version of this entire agreement including the Privacy Policy and Disclaimer and of any notice given in electronic form shall be admissible in judicial or administrative proceedings with respect to this website to the same extent and given the same effect as other business contracts and documents kept and maintained in printed form.

Contact Us

If you have any questions about these Terms, please contact us.