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Disclaimer

All content, photos, and products on this site are created and produced by myself; Kaitlyn Ray, unless otherwise noted. I Kaitlyn, of KRay Custom Refinish, am not a certified professional in any of the topics I discuss in my posts. I pride myself in the significant research I complete before attempting a project, or experiment, but I always recommend some additional research and extra precautions before attempting any of the projects I discuss. All opinions expressed on this site are 100% my own, and 100 % OPINION based on true experiences with certain products and techniques. Please understand that others may have very different experiences with the same products or techniques. Please, before attempting any of the projects mentioned on my site, consult with a professional if you are unsure of the safety or accuracy of my tips. I cannot be held accountable for your safety or the outcome of a project, based solely on my articles or information. I reserve the right to remove, replace, or relocate images or content on the site. If I learn of a new technique or method for something I have already spoken about, I will update that article where I see fit. Please feel free to contact me with any questions or concerns.

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Terms & Conditions

For Purchases Through KRayCustomRefinish.com

For completed furniture pieces, please allow 7-10 days for your item to be delivered.

For custom made items, please allow 7-10 days for your item to be made and shipped. Then 3-5 days for the item to be delivered.

Paint products will be shipped out same day or next day. Please allow 3-5 days for the item to be delivered. You can choose a faster shipping method at checkout if you need.

We accept exchanges and cancellations if contacted within 14 days of delivery. The items would need to be returned to the sender within 30 days or the exchange would be null and void.

For Paint products, we do accept returns for refund within 30 days of purchase. The item would need to be returned to the sender (at the customer’s cost) within 30 days of purchase. Once the product has been received intact, the purchase amount will be returned to the customer via the same method used during checkout.

You may request a cancellation within 2 days of purchase.

UNLESS OTHERWISE NOTED – WE DO NOT ACCEPT FURNITURE RETURNS FOR FULL REFUND – Please contact me if you have any issues with your order.

EXCEPTION: CUSTOM HANGING PLANT SHELVES HAVE 30 DAY RISK-FREE MONEY BACK GUARANTEE – IF YOU ARE NOT SATISFIED WITHIN 30 DAYS YOU MAY RETURN (AT CUSTOMER EXPENSE) FOR A FULL REFUND.

Please read the full Terms & Conditions for more info.

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